Legal

Terms of Use

The agreement between you and Noetix — for the website, early access, and the product: the app, the API, and the MCP server.

Effective
2 August 2026
Last updated
27 October 2026

1. The agreement

These Terms of Use are an agreement between you and Ahmed Tarek, trading as Noetix ("Noetix", "we", "us"). They apply when you visit www.noetix.dev, ask for early access, send us a message, or use Noetix — through the web app, the API, the MCP server, or any client library we provide.

If you are agreeing on behalf of a company, you confirm you have authority to bind it, and "you" means that company. If you do not accept these terms, please do not use the service — that is a real option and no hard feelings.

Our Privacy Policy is part of this agreement and explains what we do with personal data. Noetix is not yet incorporated; the contracting party is currently the individual named above, and will become the company on incorporation, at which point this agreement transfers to it.

2. What Noetix is

Noetix is a company brain for AI agents. It keeps what your company knows — pages you write, files you upload, content from tools you connect — and how it works, as skills your agents follow, and makes both available through a web app, an API and an MCP server. Noetix is in early access: accounts are by invitation.

Noetix is built on open-source foundations, and some components are separately licensed under their own open-source licences. Those licences govern that code; these terms govern the hosted service we operate.

3. Early access

Noetix is still being built, and for now we let people in a few at a time. Leaving your email for early access means we will contact you when we can let you in. It is not a purchase, a reservation, or a contract to supply anything.

  • We let people in in the order that makes sense for the product, not strictly in the order they asked.
  • We may decline to offer access to anyone, and we do not have to explain why.
  • We may change the product substantially, delay it, or stop building it altogether before you ever get access.
  • You can leave the list at any time by replying to any email from us or writing to founder@noetix.dev, and we delete the entry.

Early access is free. To let you try Noetix without an AI provider key of your own, a new workspace receives a limited, one-time amount of AI usage that we pay for: its early access AI allowance. The app shows how much of it has been used.

  • The allowance is not money or credit. It has no cash value, cannot be transferred, sold or exchanged, and is not refunded or carried over.
  • When it is used up, asking and building pause until you add your own AI provider key (section 9). Nothing in your brain is deleted, and everything that does not need new AI work keeps working.
  • We may give a workspace more at our discretion, and we may change the amount or end the allowance for new workspaces at any time.
  • Early access does not set the price, contents or availability of any future plan.

Emails you get from us about early access are about your invitation and the product's progress. We are not going to sell your address or use it to send you something you did not ask for.

4. Eligibility and your account

You must be at least 16 years old, and old enough to enter a binding contract where you live, to use Noetix. The service is intended for business use.

  • Give us accurate information when you sign up, and keep it current.
  • Keep your credentials to yourself. Everything done through your account is treated as done by you.
  • Tell us promptly at founder@noetix.dev if you think someone else has got into your account.
  • If you invite colleagues into your workspace, you are responsible for what they do in it.

5. Early access is a beta

This section is the one that matters most, and we would rather over-state it than have you find out the hard way.

  • Early access is pre-release software. It is incomplete, it will contain bugs, and features will appear, change shape, and disappear without notice.
  • There is no uptime commitment and no service level agreement. The service may be unavailable, sometimes without warning.
  • Data loss is possible. Keep your source systems as the system of record — Noetix is a layer on top of your tools, not a replacement for them, and you should be able to lose your entire graph without losing anything irreplaceable.
  • Do not rely on Noetix for anything safety-critical, legally binding, medical, financial, or otherwise consequential without independent verification.
  • We may suspend, limit, reset, or discontinue early access, in whole or for you specifically, at any time and without liability.

Your use is subject to the limits of your plan, described in Plans and limits below.

6. Your content and your sources

Everything you connect or upload — documents, messages, files, and the graph we build from them — remains yours. We claim no ownership over it.

To operate the service you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, copy, transmit, index, process, and display that content, solely to provide and support Noetix for you. That licence exists only so the software can function, it extends to our processors only to the extent needed to run the service, and it ends when you delete the content or close your account.

You confirm that:

  • You have the right and the authority to connect each source, including any permission your employer or your colleagues need to give.
  • Connecting the content does not breach a contract, a confidentiality obligation, or anyone's privacy or intellectual property rights.
  • Where the content includes other people's personal data, you have a lawful basis for us to process it on your behalf, as described in our Privacy Policy.

We do not train AI models on your content, and we do not allow our providers to. Model requests made with your own AI provider key run under your account with that provider, on its terms. We may use aggregated, fully anonymised operational statistics — how many queries ran, how long they took, which features get used — to improve the product. Nothing in that data can identify you, your company, or your content.

7. Plans and limits

Every workspace is on a plan. The plan sets what the workspace may hold and do — for example how many items, pages, published skills, people, connected sources, API and MCP calls and web searches a month — and the current figures are shown on the Usage page in the app.

  • Reaching a limit never deletes anything. You simply cannot add more of that thing until you make room or move to a plan that includes more.
  • API and MCP calls are counted per calendar month. Past your plan's figure we warn you, and past a further margin calls are refused until the month resets.
  • AI work — building your brain and answering questions — runs on your workspace's early access AI allowance while it lasts (section 3), or on your own AI provider key once you add one. With neither, asking and building are paused.
  • We may change what a plan includes. If a change reduces what you already use, we will tell you at least 30 days before it applies to you.

8. API keys, MCP and agents

You can reach your brain from your own code with an API key, and from AI agents such as Claude Code or Cursor over MCP. Both act as you.

  • Keep API keys secret. Do not put one in client-side code or a public repository. Anything done with your key is treated as done by you, and you can revoke a key at any time.
  • An agent you connect can read and change what you could. Edits it makes to pages are kept in their history and can be undone, and a page it deletes can be restored. In the Noetix assistant, deleting knowledge and changing skills wait for a person to approve them; a skill an outside agent writes stays a draft until an admin in your workspace publishes it.
  • You are responsible for the agents you connect and for what you ask them to do, in the same way you are responsible for your own use of the service.

9. Your own AI provider key

You may add your own key from a supported AI provider: OpenRouter, OpenAI, Groq, Together AI, DeepSeek, Mistral, Fireworks AI, xAI, or any service with an OpenAI-compatible API. When you do, the model requests that build your brain and answer your questions are made with that key, under your own account with that provider and on its terms.

  • That provider bills you directly for that usage. We do not add a charge on top, and we are not responsible for what the provider charges you.
  • We store the key encrypted and use it only to run the service for your workspace. We never show it back to anyone, including you.
  • If the provider stops accepting the key — revoked, or out of credit — we stop using it and tell you in the app. Until you replace it, asking and building use any early access AI allowance your workspace has left, and otherwise pause.

10. AI output

Noetix answers using large language models operating over your knowledge graph. The design goal is that answers are sourced and traceable rather than invented, and citations are there so you can check them. That is a design goal, not a guarantee.

Output may be inaccurate, incomplete, out of date, or confidently wrong. It is not professional advice of any kind — legal, financial, medical, or otherwise. You are responsible for verifying anything you act on, and for any decision you make on the basis of an answer. Given the nature of generative models, output may not be unique to you, and we make no claim of ownership over what the service generates for you.

When web search is on, an answer may draw on public web pages. Those pages are written by third parties we do not control, and an answer that cites them is only as reliable as they are. Web sources are marked as such, apart from the sources in your own brain.

11. Acceptable use

Do not use Noetix to:

  • Break the law, or infringe anyone's intellectual property, privacy, or confidentiality.
  • Connect data you have no right to connect, or use the service to surveil people who have not been told about it.
  • Attack, overload, probe, or attempt to gain unauthorised access to the service or to another customer's data. Good-faith security research reported to us is welcome and is not a breach of this clause.
  • Reverse engineer the hosted service, scrape it, or resell access to it without our written agreement.
  • Upload malware, or anything designed to interfere with the service or its users.
  • Generate or distribute content that is unlawful, harassing, or designed to deceive people about its origin.

We may investigate suspected breaches and suspend access while we do, and we will tell you why unless telling you would make the problem worse.

12. Feedback

If you send us ideas, bug reports, or suggestions, we may use them freely to improve Noetix, without payment, attribution, or any obligation to you — and we would genuinely like to receive them. This does not give us any rights over your content or your confidential information; it covers the suggestion itself.

13. Our intellectual property

The Noetix name, logo, website, interface, documentation, and the hosted service are ours (or our licensors'). Using the service does not transfer any of that to you. You get a limited, revocable, non-transferable right to use the service under these terms, and nothing more.

Open-source components remain under their own licences, which nothing in these terms restricts or overrides.

14. Third-party services

Noetix connects to services we do not control — Google, Slack, Notion, and others. Your use of those services is governed by your agreement with them, not by this one. If a provider changes its API, its pricing, or its terms, a Noetix feature may change or stop working, and that is not a breach of this agreement by us. We are not responsible for those services, their availability, or what they do with your data on their side.

15. Fees

AI usage runs on your own provider key and is billed to you by that provider, at its prices, not by us. If we introduce fees of our own, we will give you at least 30 days' notice by email before any charge applies to you, and you will never be charged without agreeing to it first.

16. Suspension and termination

You can stop using Noetix whenever you like. Ask us to close your account and we disconnect your sources, revoke your API keys and AI provider key, and start the deletion described in our Privacy Policy.

We may suspend or terminate your access if you breach these terms, if we are required to by law, if your use threatens the security or stability of the service, or if we discontinue early access. Except where the breach is serious or urgent, we will give you notice and a reasonable chance to export your data first.

The sections that should survive termination do: your content licence ends, but the provisions on feedback, our intellectual property, disclaimers, limitation of liability, indemnity, and governing law continue to apply.

17. Disclaimers

To the fullest extent the law allows, Noetix is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory — including any implied warranty of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement.

We do not warrant that the service will be uninterrupted, secure, or error-free, that defects will be corrected, or that any output will be accurate or complete. This is early-access software and that is a plain description of it, not a legal formality.

Some jurisdictions do not allow certain warranties to be excluded, and nothing here removes a right you have that cannot legally be removed. If you are a consumer, your statutory rights are unaffected.

18. Limitation of liability

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business, or lost or corrupted data, however caused and under any theory of liability, even if advised that such damages were possible.

Our total aggregate liability arising out of or relating to this agreement is limited to the greater of the amounts you paid us in the twelve months before the claim, or one hundred US dollars (USD 100). While Noetix is free, that means the second figure.

Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

19. Indemnity

You will indemnify and hold us harmless against claims, damages, and reasonable costs arising from content you connect to Noetix without the right to do so, from your breach of these terms, or from your unlawful use of the service. We will tell you promptly about any such claim and let you control the defence, provided you do not settle in a way that imposes an obligation on us without our consent.

20. Changes to these terms

We may update these terms as the product develops. The date at the top of the page always reflects the current version. For material changes we will give notice by email or in the product at least 14 days before they take effect, and continuing to use Noetix after that means you accept them. If you do not, stop using the service and close your account — that is the remedy, and it is a fair one.

21. General

  • These terms, together with the Privacy Policy, are the entire agreement between us about the service, and replace anything said beforehand.
  • If any provision is held unenforceable, the rest stays in force and that provision is narrowed to the minimum extent needed to make it valid.
  • Not enforcing a right straight away does not waive it.
  • You may not assign this agreement without our written consent. We may assign it to a successor if the business is acquired or restructured, including on incorporation.
  • Neither party is liable for delay or failure caused by events genuinely outside its reasonable control.
  • Nobody other than you and us has rights under this agreement.

22. Governing law

Noetix is not yet incorporated, so this agreement does not name a governing law or a chosen court. Until it does, the ordinary rules decide which law applies and where a dispute is heard — which, for most people reading this, means the law and the courts of the country you live in. We will name a jurisdiction here on incorporation and note the change below.

Before starting anything formal, please email us. Almost everything at this stage is faster to fix in a conversation than in a court.

23. Contact

Ahmed Tarek, trading as Noetix. Questions about these terms: founder@noetix.dev.

Something here unclear, or something we got wrong? Write to founder@noetix.dev and we'll fix it.